My husband and I and our kids arrived for our rese...

My husband and I and our kids arrived for our reservation and were told our table for 4 on the patio was just finishing up and we could wait at the bar for 15 minutes or be seated at an inside table right inside the front door immediately. This was our first time dining at Juniper and we were looking forward to sitting outside with our kids having a nice family evening. Soon the hostess approached and said they no longer had a table on the patio for us. Confused we asked what happened? And we were told other reservations would be coming in and taking the table as outdoor tables were on a first come first serve basis. This made no sense to us and she told us she would do her best. Next we were introduced to the owner Doug who was very cold and told us he was not there when we checked in and didn t know what we were told. Wow. He never returned to us and left us in a state of confusion sitting at the bar. By now 30 minutes had gone by. Finally we approached the hostess stand awkwardly at this point asked what we should do. We were trying to decide if we should just cut our loses and leave at this point as no one was very friendly or seemed to be focused on customer service. We were offered the table right inside the door again and finally sat down. We should have honored our first intentions and left. The waitress was average. Not welcoming in any way. Food was good. Doug the owner brought entrees and never mentioned all the confusion or the poor way we were treated. Overall, poor customer service with ok food. Hopefully they appreciate their customers more going forward. Bummer of an evening that we were looking forward to.