Rachel Caswell

Review of Real Property Management Tidew...

This management company is complete crap. They hav...

This management company is complete crap. They have no problem working with you and being a great company...until they get you in a lease. After that, it all goes down hill. They don't return your calls, they tell you enough of the truth to get you to do something and then they blast you with extra fees (example coming in a second), and the earliest notice I've received is three days in advance to them coming out and 'inspecting' your property.
As far as extra fees go, if you don't have a direct deposit to take our rent, that's an extra 65-79 dollars on top of your rent. At our last property, we paid with checks. So, when I asked about it, Paul Mosquera told me that I didn't have to pay any certain way. Bullshit. Tell that to the 900 dollar rent that was only supposed to be 675.
Pet fees: When I asked about pet fees, Paul also mentioned 250 dollars non refundable. That was a reasonable price, but bullshit also. I call to ask about deposits and I get told for larger animals it's a non refundable fee of 500 dollars. OH And not only that, but they HAVE to put it on my account now and since it's the most recent charge on my account, when the first comes and my direct deposit for rent comes out, it goes to that and not my rent so I'll be late for rent which is another 79 dollars.
My husband is in the Navy and he was called to go underway this past month. It was short notice, so we haven't had time to get a power of attorney. When I was told that I may have a late fee, I was furious. We haven't been late once on our rent and I don't plan to be because of their stupid charge for a pet. I'd rather keep my home than a frickin' pet. Anyway, I asked if they could wait a week before adding the charge and until my husband got home since they'll only accept checks. They said they won't but they are 'sympathetic'. Are you freakin' kidding me?

I'm pretty sure half of this crap they are trying to pull is not legal as far as military policies go and I'm going to check into it, but serious. If you care about your credit score, not getting money swindled from you and having extra bull crap fees accrue, DO NOT GO WITH THIS COMPANY.
Just my opinion. Happy hunting though.