I hate to give a bad review because the people are...

I hate to give a bad review because the people are great but the billing and scheduling is horrible. I asked for a statement for each month and they could not do that for me. Then after being a patient for two months I got to see a print out of some charges from a couple days. I knew I was over paying and wanted to track it. They said their system only gives statement for people that owe money not if you have a credit or don t have a balance for that would have to make something for me. Also if you went back late because they were talking to other patients and that made you 45 minutes time go over I would get charged for the extra time even though I had no control over when my kid went back or came back to me. About the scheduling they wanted to have my kid come twice a week and I was ok with doing that but I want to be able to come at least with a day in between but they said they could not do this because they have to many patients and I could only come Wed Thur because they had no other openings. So that is what I did when I wanted to refer someone here and said they could only available the same time as me how would that work. They said it s ok we have room and can make it work. How is it they have space for new people and not for me who is already a patient. Great place but to much trouble I just took my kid some where else and it has worked out great.