Exceptional service! My furnace had stopped workin...

Exceptional service! My furnace had stopped working after a power outage so I called for a technician. Erica answered & she was very professional & helpful. She promised a call back once a technician was available & she did call back within a couple of hours. Luke arrived, introduced himself, put boot covers on his boots & began to ask what I had observed. He began his diagnostics & explained everything as he went. Showed me what to do if the problem happened again & made notes on our account. Very professional! Reassuring being a female home alone.