Patrick Schwab

Review of Burguer King

Went there on my own after my attempt at cooking d...

Went there on my own after my attempt at cooking dinner didnt come out right. Ordered a double whopper with cheese and two double cheeseburgers and fries. Get my food, check to see I had everything, then went home. Got home and set the food out. Wife tells me that her double whopper is not correct. I ask whats wrong and she proceeds to tell me there is no cheese and and they put mayo on it (she wanted it with only light ketchup, mustard, and pickles only, plus the cheese). I check my double cheeseburgers now and find I only received regular cheeseburgers. On top of that, the fries were salter than the ocean.. Frustrated since I live a few miles away and in bad weather it takes a few minutes to get to the location, I try calling the store 4 times, nobody picked up. So with no other recourse, My wife and I drive back to the store. The manager asks what the problem was and I explain whats wrong. She has her cook remake the burgers, telling him exactly what needs to be on it. I didn't bother complaining about the fries. I get the three burgers and we head back to the car in the pouring rain. For giggles, my wife says let's check the burgers before we leave, i laugh thinking no way the messed it up twice, I was wrong. My 2 double cheeseburgers were perfect. My wife's double whopper on the other hand was still missing the cheese and light ketchup. I get out of the car to run back inside real quick, still down raining cats and dogs outside, and the lobby doors are locked. Less than 5 minutes elapsed between us getting in the car and the doors being locked. The manager says we have to go around to the drive thru. So I get back into the car and instead of having them remake the burger again, we just requested the cheese slices and left. Got home, put some ketchup on it and at the half cold burger. Pretty bad experience considering that location usually does so well. But I know we won't be going back there for a while now.