Me Review of New York Methodist-Cornell Hea...
I am an internal medicine physician. I brought my ...
I am an internal medicine physician. I brought my mother here after she had a stroke. The day after, in the ICU, her heart monitors went off. Everyone responded to her rapid and altered heartbeat. Everyone learned about heart rhythms that day and they learned why she had the stroke. The treatment was to start her on blood thinners to prevent her heart from making clots that would cause another stroke. I assumed they did this. Several days later after being transferred to a regular floor the cardiologist came to do a consult. I happened to ask if mom s heart rhythm was back to normal or if she still had a-fib. They didn t know she had ever had an arrthymia. After learning I was a physician they wanted to know what day it occurred and came back to ask what time. Finally they found the rhythm strips and 4 EKG s and placed her on proper meds. I wish that were the end of the debacle. A few days later she was coughing blood. I waited in the morning to tell her treating physician who promised to take care of it. I reminded him she had fluid in the base of her lungs at admission and was also on blood thinners, maybe she should have another X-ray. As the days progressed, mom s difficulty in rehab was limited by shortness of breath and pain. They put her on oxygen. I was noticing more and more blood daily in the clear bag they gave her to spit in and that she kept by her face. We asked and were allowed to attend the team meeting to discuss her progress. I told them I was concerned about the worsening thick bloody sputum in light of the shortness of breath and her blood thinners. Someone in the team said they hadn t seen any blood. The attending ordered cultures and X-ray. Finally the blood that I saw everyday was visible to the treating team. Mom was diagnosed with congestive heart failure. Still not done with debacles. Mom was also prescribed ear drops to dissolve wax in her ear. Unfortunately someone instilled it in her eye. We learned about this when mom told us about the painful eye drops put in her left eye. Mom was not prescribed any eye drops. Finally there was also an event where mom told us she did not get an injection that was prescribed. I asked the staff about this and they informed me she did in fact get it because it was documented. When I told mom she was mistaken she became quite upset insisting she did not. She insisted on seeing the nurse who also informed her she had gotten it. Honestly, I believed my mother was mistaken until the nurse came in the morning and said it was not given. It had been documented as given because there was an expectation to give it.
Given the above you might be inclined to dismiss the rest of this. I met some of the nicest healthcare professionals here. I can honestly say the stafff took time to know my mom and treated her kindly and with respect. I liked them all. Unfortunately I didn t trust them. I hope they can remedy these things but I would not bring any sick person here and comfortably trust they d get the proper care.

Comments: