50mb/s!

50mb/s!
150gb data cap...

Costs twice as much as Novus.

I can max out that datacap easily.

ignorant helpdesk that clearly has little technical knowledge; that try and upsell you to a 'premium' tech support for more money

lists things as 'supported' (like Thunderbird) when they are untested and actually broken. (correct passwords will not be authenticated)

The modem they provided stops receiving data for a second to two every 30 minutes, disrupting online gaming and streaming.

Takes advantage of ignorant old people by increasing service rates and barely communicating why or when this happens. They silently slip data caps onto packages that didn't used to have them. No honouring of prior agreements. Grandparents are now paying over $200 month for crappy internet, HD television, and a home phone. Didn't used to be nearly this much. They never agreed to any service fee increases.

If in Ladner, go with Telus instead (never thought I'd say that)

Even better, go with:
Techsavvy, Leopard Networks, or Novus

those three the best providers in BC