When I bought my 2016 Chevy Malibu I was assured i...

When I bought my 2016 Chevy Malibu I was assured it was a Certified Used Car. Within a few days of getting it home it had an issue. They said it was a tire that was not balanced and supposedly fixed the problem. A few weeks later the problem was back. They said one of the new tires would not balance and that I would have to buy 4 new tires. They even gave me a quote at "their cost" that was more than it would cost me to buy them elsewhere. Finally after I sent the following note to Chevrolet corporate Galles begrudgingly replaced the tires. Now less than 100 miles later the car has the same problem. I took it in and 9 days later they called to say that it was a tire that would not balance and they replaced it. It does not take 9 days to replace a tire or to balance a tire. When I asked what the cause was of the tires going bad, they said they didn't know.

What I do know at this point is that I will never buy another Chevy and certainly never deal with Galles Chevrolet.

Letter sent to Chevrolet Corporate:
The day I got the car it had problems with a vibration. I was told it was a balance issue. Less than 400 miles later I had the same issue and now am told it is bad tires. The 172 pt inspection report shows a significantly different tread depth measurement than the dealer gave me today. It also shows that the car has a SIRIUSXM radio when it is not equipped with one. The dealer now wants me to buy tires at their "cost", a cost that is higher than the cost at other places including another Chevrolet dealer in town, Costco, and Firestone. I believe that the problem is that I was sold a car that was never inspected and I want both a complete 172 point inspection the car was supposed to have AND the tires replaced for free since they were obviously bad when I purchased the car. My attorney advised me to contact GM Corporate before filing in court.

Update 8/3/18 at 3:45 pm - No manager has called. When I went to pick up my car this afternoon it was heavily hail damaged. No one informed me of the hail damage and it was not on my invoice. They just asked me to sign off on the tire replacement and handed me my keys. I went out to the car and found it covered in hail marks. When I went back in to complain, the service manager came out and looked at the car and then asked for my invoice, pointed to a line on there and said that they were not going to do anything about it because they were not responsible for it and then walked away from me. It wasn't until I called after him saying that the next person he would be talking to was my attorney that he said that they would cover my insurance deductible. I have no words to describe how angry I am.

Update: No one called until Monday 8/6

UPDATE 8/9 - Drove the car for the first time since getting it home from the dealership and it is exhibiting the same exact issue it had when it went into the dealership. A vibration and noise that sounds like you are going over a rumble strip at 33 and 47 mph.