Ernest Cheung

Review of Hotel Vintage Park a Kimpton P...

Note this review is strictly for the VALET Service...

Note this review is strictly for the VALET Service.

I booked my Reserved Parking spot for 2 nights and 3 days through SpotHero. This equated to about $52 USD. When I arrived at the Valet Service I was told that they had to turn me away, and that they did not know why SpotHero was still issuing Spots.

Ok fine. So I opted to pay the regular price. I was told that it was 42$ a night, this would be $84 total.

When I came to pick up my car I was told that I was going to be charged 3 nights for a grand total of $154 USD.

UPDATE: Hayden and I spoke on the phone and she has given me a refund. Very professional, will try again the next time I am in town