Christina Zacharias

Review of Southgate Volkswagen LP

Do not buy any car from here online or the phone. ...

Do not buy any car from here online or the phone. A month ago I bought the car on the phone with MIKE because I am from Calgary and I trusted the Volkswagen dealers as I considered them a reputable company. I had a friend check out the car for me and at the time he saw a good brand of all-season tires. So i agreed to drive up from Calgary to Edmonton to buy the vehicle. Upon picking up, I signed all the paperwork and got the car. 10 days later, the tires start buckling up and loosing air. I took the vehicle to many car shops to get them checked out, all of them told me that the tires were poor quality and not intended for the vehicle I bought. I could not find the same tires in Calgary and I ordered it from Edmonton, I believe that the Volkswagen dealership should have the warranty on the tires. I had called them recently about this issue and they said it's not their fault as they did an "inspection" and they offered no solution on this matter. I feel honestly betrayed and disappointed that the Volkswagen company tricks customers into thinking they are receiving a high quality product, yet gives a cheap product.