This restaurant was quite the disappointment. I di...

This restaurant was quite the disappointment. I dined in yesterday Wednesday August, 3rd around 7:00p.m. The ambience of the restaurant seemed very welcoming when I first entered, but that was short lived by the unfriendly host who didn't say two words to us as she seated my husband and I. The waitress was a woman of few words which was quite odd to me because in my experience with eating at fine dining establishments the waitress usually influences the guest in up-selling and suggesting special cocktails. In this situation, I honestly feel that she wanted us gone before we sat down. We didn't let this ruin our experience because working in the restaurant business and being a server myself I understand that some days you just aren't as chatty as other days. So we proceeded to order an appetizer, we ordered the crab cakes which was recommended by our server. The crab cakes took approximately 20 minutes, which in my opinion was a bit long considering the volume of guest in the resturant was pretty low. When they finally arrived they looked alittle over cooked, but I tried them any ways and just as I assumed they were over cooked. I addressed this issue to the server who then rolled her eyes and said not a word to me, but instead called a manager to my table. The manager came and I explained that I thought the crab cakes were over cooked and perhaps we could get another order. The manager who's name was Kourtney I believe, said if they remade them they would come out the same way. This is not something that you should tell a customer, it was clear that the cooks over cooked them. After exchanging a few words, Kourtney walked over to our server, made a comment and both of them glanced at our table and started to laugh! At this point I felt so disgusted with the mangement and staff altogether and decided to leave. We had been there for 45 minutes without receiving our entrees also. To make matters worse the server suggested we go across the parking lot to Chilli's on our way out the door. I will be contacting corporate on this matter because this type of treatment is totally unacceptable. This place will not last very long if they continue to treat customers this way.