Ben Edelman Review of Doubletree Times Square South
The staff were incredibly friendly and helpful, sa...
The staff were incredibly friendly and helpful, saving this from being a one star review. Apart from that, my room was unacceptable.
There was a door to the outside with the knob removed, leaving a half inch hole to pour cold air into the room. The door led to a patio restaurant or bar that was not in use. The shades did not cover the windows so I don't see how there's any privacy when the bar/restaurant is operational.
The heater was at hip height, meaning it was impossible to warm the floor where the cold air was collecting without making the rest of the room a sauna.
There was no electrical outlet next to the bed, either, so I charged my phone on the desk overnight. The sheets and comforter were also stained, although they had clearly been washed, at least.
I considered complaining to the management but thought there was no way they could be unaware of these issues, and thus they had thought the room acceptable for occupation in spite of the problems, meaning any complaints would likely be fruitless.
Overall, worth the price paid, but not a penny more.
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