Angie Alas

Review of Casa Grande Airport Hotel & Re...

I would like to start off by saying that this is a...

I would like to start off by saying that this is a beautiful park with tons of amenities and great pricing in Casa Grande, but the management is discriminating, unprofessional, and very very rude. My Fiance and I moved in the middle of May, checking in with Diane was a breeze, very fast and she was very nice and helpful. Two weeks later the management of the park came to our door saying we needed to put up skirting on our camper because he didnt like the way it looked and didnt approve of our set up. As you know skirting is expensive and they did not mention any of this when we moved in. Three days passed by and he gave us a letter saying we needed to leave the park because we didnt get the skirting done in three days. I tried talking to him explaining that we showed his wife pictures of our camper and set up before we moved in and she said it was not a problem. I also mentioned that other campers in the park had similar set ups like ours and i didnt understand why we were the only people being singled out in the park that needed to invest in skirting. He then got upset, talked over me and wasn't allowing me to finish any of my sentences and told us he could kick us out whenever he wanted without any notice. We felt they were singling us out. I was only expressing myself and I felt like he was attacking me. I feel they were bullying us because my Fiance and I are a young gay couple. Not a lot of young people live here. Long story short. My fiance and I were stressing because they told us we had to leave their park and we had no where to go on such short notice. So we decided to write a review on our final days expressing how we were treated and how we felt like we were disresepected and bullied by the management. Later that evening the Managers wife came banging on our door at 8pm, yelling at us and pointing her finger in our faces saying she knew we wrote that review and we shouldn't have done that because she knows people.. We werent 100% sure what she was rambling about. When we tried talking to her asking her to please talk to us with respect she continuously kept talking over us, repeating herself and yelling at us like we were children. Her and her husband were clearly not on the same page, we told her what instructions her husband gave us as far as the skirting, the bricks our camper was on, and our sewage line. On top of that he wanted us to spray paint around the tires of our camper. She clearly had no clue what her husband had said to us and she just kept on telling us we were liars that he never said that. Mind you She was never present when her husband came and talked to us. She told us to come into her office the next morning so we could all sit down and talk. We went in the next morning, and they told us we could stay at their park and they would put up our skirting for FREE if we took down that review. We came to an agreement and we believed that we were on good terms and took the review down that day. A month went by and they never put up the skirting like they said they would. When we would go pay rent they would tell us they have been busy but they would get to it soon, still isnt done til this day. Everytime we would go in to pay rent they would ask us if we were going to sign the year lease and if we do we need to let her know by September. August comes, we go in to pay our rent and we also tell them we want to sign the year lease. She then told us that they didnt have contracts for the year leases but she's "CAPPED OUT" anyways. She never mentioned that there was a limit, all she said was to decide by September and also told us that she rented our spot to someone else in December. Apparently it was in there system that we were leaving in December but we never talked about that because they knew from the start we were going to sign the year lease. Nothing is ever set in stone here, they are constantly changing the rules.