Booked in on 30th of December, to find no gin, gui...

Booked in on 30th of December, to find no gin, guiness, or cider, upgraded bedroom leaves a lot to be desired, not even a king size bed. Bedroom also cold. Not good.
I was in a party of 8 who all were unhappy with the lack of the 3 drinks mentioned. Also woke to find the newspaper i ordered at reception was not ordered, same as another member of my party. These are facts not misinformation.
On a plus side the food was good.