If you have a chance not to work with this company...

If you have a chance not to work with this company please do so.
they charging for noncommunication and not tracking when we give them the update daily multiple times and driver did accepted tracking but they couldn't see his location and charged us $250 for it.
Whenever calling and trying to talk to general manager ( Brandi) she never has time to talk to anybody and just emailing people that she's reviewing those charges.
P.S. company that scaming carriers