We had a long day of driving and a rough time at a...

We had a long day of driving and a rough time at a different hotel in Nashville last night. In contrast to that; tonight Ciara at the front desk was very kind, efficient and helpful. When we got to our room and there were loud people next door, she said "wait there" then quickly came and brought us keys to another room. She went above and beyond and the rooms were nice, clean and modern. Definitely a highlight of this trip!