Tomasz Wrona

Review of Play (P4 Sp. z o.o.)

one star is too much for this situation.

one star is too much for this situation.
lack of knowledge and knowledge of own offer,
mess in crm

- Internet works for me, I have to play outside the city, a new contract from November 2018
- at the first contact with the helpline I heard
"You must turn off for 1 minute and turn on" - it did not work
- at the second contact with the helpline I heard
"You must turn off in 15 minutes and turn on after 5 minutes" - it did not work
- at the third touch I heard
"the sim card does not work, you must replace it with a new one" - it did not work
- the antenna stopped working the day later
- at the fourth contact with the helpline I heard
"You must replace all the equipment, it is available in Lodz for John Paul.
I went according to directions - they do not have such equipment there
- on John Paul, the guy checked that they have such equipment at the Polytechnic,
I went there, they do not have
- but they are on Rzgowska
I went to Rzgowska,
it turned out that this model has already come out of circulation and I can get another one, what is more, which was in the two previous stores