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Thomas Brookshire

4 years ago

Have always had issues with their app and website....

Have always had issues with their app and website. Keep being told my account has been unlocked but still unable to log into it to make a payment. Have to call in everytime to pay, and been doing it for over a year. Each time I get the pleasure of a $7.00 convenience fee. I did the math when my loan is paid off I will have paid $330 in convenience fees alone for something that is not a convenience at all. Won't be using ever again and would never recommend.

Cheers,

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