Jonathan Sibert

Review of Zone Electronics LLC

My two visits to this business were both far less ...

My two visits to this business were both far less than ideal. On my first visit, the owner (John) locked a man doing roof work on the building inside the facility, basically holding him hostage, and called the police. I purchased a television and within a week, the television was not working. I called Zone Electronics and they told me to bring it back because it had a 30 day warranty. Upon bringing the TV back, i was told i could not be refunded the purchase price because it was against store policy to do so. I was open to exchanging the TV, but was only offered units that were lesser models and had defects or blemishes. In order to get any of my money back, I had to pay a 20% restocking fee which cost me about $160. In essence, he would give me a refund for a fee. So much for story policy, right? My advice to anyone looking to purchase a TV or some other electronic item: spend the few extra dollars at a reputable big box retailer and save yourself a lot of potential headache and wasted time if you run into an issue.