One of the main reasons I choose to shop in store ...

One of the main reasons I choose to shop in store is to get help from the sales associates picking out items that I'm not familiar with. In the past, REI has been great for this, but the last several times I've been to the store, I was never approached by anyone, had to aggressively flag someone down to get help, and was then met by somewhat un-interested sales staff. The flagship store itself is beautiful, and the quality of their products is really good. I just wish the staff was more helpful given the additional premium their products cost over online competitors.