The most rude, condescending, and disorganized gro...

The most rude, condescending, and disorganized group of people I have ever met, especially when it comes to their own mistakes. I went for a sleep study through Uconn health and the technician was not just rude, but the most rude individual I think I have ever met. Wasn't helpful at all, and told me I would hear back in 5-10 days, but it was a month before I called and had to initiate getting my results back, and had to go to my own physician who confirmed my sleep apnea.

When I called to get the results they accused me of never going there and said I must have missed my sleep study, as if I would forget going to a sleep study? Finally it was determined they misspelled my name, no apologies, but then said they can't help me I have to make an appointment for another month out (two months post sleep study and confirmed apnea). They also called to tell me my insurance was declined and said it would cost hundreds of dollars. Finally I found out they entered my insurance id number incorrectly. Again, no apologies, just rude and stuck up attitudes.

I could almost deal with the rudeness if they were helpful at least, but they aren't. It's almost like you are bothering or annoying them with your medical problems. I have been extremely tired, gaining weight, and experiencing many side effects of sleep apnea but by the time I get the cpap machine which my ear nose and throat doctor already said I need, it will be about 4-5 months after my sleep study with them confirmed it, so I just have to live with the side effects while this so called "sleep center" gives me the run-around and files my information incorrectly while accusing me of not doing what I need to do. Thanks, UConn Health!