Eric Yount

Review of Ashley Furniture Homestores

Edit: The store called me the next day and asked f...

Edit: The store called me the next day and asked for further details and offered to send a tech out to look at the issue. I emailed them detailed pics of the issue but still wanted to send a tech out at $65 for a visit without any guarantee to fix the problem. I went to Lowe s and got some parts (zip ties) and fixed it the best I could. Soldered the broken wires and insulated the joints. Hope the house doesn t burn down but don t feel like further padding the pockets of this store. Added 1 star for the follow up phone call. Good luck!

We were told the couch, love seat, and recliner that we purchased were great quality. Unfortunately, after 18 months, one side of the reclining couch will no longer recline and the powered recliner has quit working. The fabric is great, the cats haven t been able to tear it up but the mechanical function is terrible. The store itself is great but the salesman could have told us we were buying junk instead of selling us lies. Do your research before going.