Cory Wiebe

Review of Rimrock Resort Banff

Amazing view and friendly staff but I wouldn't cal...

Amazing view and friendly staff but I wouldn't call it a 5 star because the rooms are not clean. A lot of dust on everything, looks like the edges and corners hadn't been vacuumed for a few years. I went to get some ice and noticed an out of order sign, to call customer service to get ice, I did that and waited an hour until I went to see if the ice machine was really down. I was able to get ice, I guess they just don't want you to. With them telling me they would bring the ice and never did and with the layer of dust on everything I felt like I was in a $30 per night hotel