David Reid

Review of Riverlife Brisbane

I would not book a birthday party with these peopl...

I would not book a birthday party with these people due to misleading advertising, I have an ethical issue with these sales tactics. They provided us some printed package information for either a celebration package and/or a 21st, where the advertised flyers clearly state $50 per head plus security if required etc.

When we then visited the venue by appointment to view, the host said the pricing was all together different to the provided pricing sent through and as advertised upon investigation.

We followed up as to why the base per head was now $80 plus extras... and the manager said "they were a lawyer", and that they didn't accept our price offer and that it would be the inflated price. We said we didn't offer a price but wanted to accept their advertised rate from the information provided at enquiry, based on our enquiry. If they pre-knew they had different rates (which they don't), why provide us the wrong pricing intentionally.

They said its peak season for weddings and there is a security risk... so the new price still didn't include security and it was an extra still (the main reason stated for the price hike) Normally companies would have a schedule for peak times if the prices are to vary, like motels do for holiday season) but this isn't the case with these people, they just have one price without the need to advertise varying rates.

They wouldn't let us book the celebration package either saying it was only for bookings within 12 weeks, another term not disclosed.

Basic deck, lovely view but there seams to be sharks in the water, who aren't empathetic to say the least.