M

Worst experience at an indoor waterpark in the poc...

Worst experience at an indoor waterpark in the poconos. I have visited all the waterparks in the poconos and I must say that this place is the worst place and expensive. We waited over an hour and half for food for them to advise that they ran out of cheese for the nachos. When we went to get our drinks, they ran out of ice and the girls working did not want to help get ice. It was not until we asked to speak to a supervisor that one of them went to the back and got us a cup of ice.

The bathrooms were dirty and the doors did not close.

We rented a room for 5 people and they give us 4 towels and not pillows or blankets for the sofa bed. We called the front desk and they didnt bother to say anything when they answered, they just put us on hold. It took us 3 more times before someone picked up. It took over 4 hours for anyone to bring us towels or the sheets and pillows.

They are over rated and lack in the service one would expect for the amount of money they charge. NEVER AGAIN WILL I SPEND MY MONEY HERE! I would rather go to Kalahari.

Comments:

No comments