Warren Allgren

Review of Phoenix American Insurance Com...

I BOUGHT A WARRANTY FROM A DEALERSHIP ON A USED VE...

I BOUGHT A WARRANTY FROM A DEALERSHIP ON A USED VEHICLE. THE DEALER TOLD ME IT WAS A BUMPER TO BUMPER WARRANTY. ABOUT A YEAR AFTER PURCHASING THE VEHICLE, IT BEGAN HAVING PROBLEMS. I TOOK IT TO AN APPROVED AUTO GARAGE, AND THEY REASSURED ME THAT I HAD THE "GOOD WARRANTY." THEN AFTER THE REPAIRS WERE FINISHED, THE GARAGE CALLED SAYING I OWE OVER 500 DOLLARS. SO I CALLED THIS WARRANTY COMPANY AND THEY ASKED I FAX OVER ALL THE DOCUMENTS ABOUT THE REPAIRS. SO I DID, AND THEY TOLD ME ID BE RECEIVING A CHECK. SO 2 WEEKS LATER STILL NO CHECK, SO I CALLED THEM, AND THEY HAD NO PAPERWORK OR ANY INFO ON THE DOCUMENTS ID ALREADY FAXED AND WAS ALREADY TOLD ID BE RECEIVING A CHECK. SO I HAD TO REFAX EVERYTHING AGAIN. I'M NEVER BUYING A WARRANTY ON ANYTHING EVER AGAIN. THEY ARE SCAMS AND THEN WHEN IT COMES DOWN TO IT, THEY DON'T WANT TO PAY FOR ANY OF THE REASONS THAT THE CONSUMER HAS FOR BUYING THE WARRANTY IN THE FIRST PLACE! DO NOT BUY WARRANTIES FROM THEM, THEY'LL LOSE YOUR PAPERWORK, AND THEN GIVE YOU THE RUNAROUND UNTIL YOU GIVE UP. THESE COMPANIES ARE CROOKS AND SHOULD BE SHUT DOWN, OR REGULATED BY THE GOVERNMENT!