The service team is very helpful and accommodating...

The service team is very helpful and accommodating. They make you feel welcome and appreciated. I knocked a star off because they claimed to rotate my tires but didn't. I noticed my air pressure was exactly the same as before I took it in. Both front tires were 34 psi, back left was 33 and back right was 35. I look at my tire pressure daily so I knew right away they were not rotated. I got two years of free maintenance so I didn't pay anything but it will be difficult to go back when I have to start paying because I don't know if they will actually perform the work.