Madison D

Review of Oakland Veterinary Emergency G...

Completely unorganized and hectic. I understand th...

Completely unorganized and hectic. I understand they were busy today, but waiting three hours for a blood test result is unacceptable. I took my dog here since my main clinic was booked today. As a former vet tech, I told them exactly my thoughts and what was happening to my dog, and instead of listening, they tried to take every penny out of me that they could. If you enjoy spending 3 hrs in a waiting room for results that take 20 mins, this is the place for you.

Update: the director of VEG called me after this review to discuss my experience. Our conversation seemed very genuine and she apologized multiple times for how I was treated during my visit.