I have smoke claim on Christmas night , me and my...

I have smoke claim on Christmas night , me and my pregnant wife out since that day , I lost all my new baby stuff and we didn t allowed to use anything from our clothes , and my new baby due date next week , and when I ask my Adjaster about the claim he say no one came to check anything yet .
My claim date is 12/25/2019
This review date 02/03/2020
I did change from one star to five star on 03 /21/2020
Everything start take care very smooth and fast after the Adjaster name change , I can see the new Adjaster care a lot of his job ,
Thank you very much