Rdubya Damson Review of Lynnwood Honda
Beware of shady practices DOES NOT SEEM LIKE THEY ...
Beware of shady practices DOES NOT SEEM LIKE THEY HAVE THE CUSTOMERS BEST INTEREST IN MIND. Start out by I am a highly skilled mechanic and refrigeration tech by trade. I was extremely busy at the time so could not perform the service on my wife's Honda myself so I sent her to Lynwood Honda who I had good experiences with up untill my last service. Our Air conditioner clutch had went out I called and requested the compressor replaced. They said they would happy to do it but had to be inspected first but not to worry the inspection fee would be refunded into the service price. Sounds great. Have my wife take it in, They call her tell her it's $1200 dollars to "Fix" her a\c. Agree to the work, 2 years later A\C is out again. We are talking 2 seasons in of AC in washington, maybe 10 hours of total use being we are a windows down type of family and only use it occasionally in drive through restraints and if stuck in gridlock. Instead of replacing a 13 year old A\C unit they replaced the clutch to get it working again. The cost difference from a brand new unit. 30 dollars. And the first one lasted 13 years so had they performed the service I had requested this review would not exist. Being an A\C tech I would never do that to a customer. I would always insist on replacing a unit that old and never offer to repair anything older than a year or 2 with the cost of the new unit only being 30 dollars more. My wife assumed they where doing the service I requested. We both feel she was taken advantage of being she is a woman and knows little about cars. Wish I had noticed sooner I would not have excepted the car. Lesson learned, I will be doing my own maintenance here on out. Paying such a premium for auto care DOES NOT mean they have the CUSTOMERS BEST INTEREST IN MIND. Ask questions, ask if there are options and ask for cost differences. DONT GET TAKEN ADVANTAGE OF LIKE WE DID AND BE OUT $1200.00 for a bandaid. Not to mention wire ties and clips where broken or missing. Body clips where broken and missing (I know the condition they where in having inspected the car and AC unit before having my wife take it in). Going to a dealership I expected work to be of highest standard. Guess that was expecting too much.
Comments: