Marian Mariano

Review of Sheraton Wild Horse Pass Resor...

I had called ahead to see if our room was ready & ...

I had called ahead to see if our room was ready & get an early check in. I spoke with an emplyee who told me my room was ready & that I could make my way over now. When I got there they told me it was gonna be a wait for my room, I told them I had called ahead to see if my room was ready & was told yes. Instead we sat in the lobby, which was hot & stuffy, for quite some time. I will not come back to this hotel again. I'll drive the extra 30 minutes to Harrahs next time.