Kayla Reagin

Review of GreyStone Power Corporation

Terrible response to the winter storm of 2017. The...

Terrible response to the winter storm of 2017. The couldn't give a time of when power would be back on. We kept getting the "let's be patient." We were one of four houses in the entire neighborhood that didn't have power. They came and turned the power on in the neighborhood yesterday and were literally not even 100 yards from our house. I know the linemen were busting their butts but the people sitting on the phones and customer service were a joke. Lack of communication between Greystone and the customers is a joke. We have no choice but to use Greystone but if you have a choice of going solar instead of using them, you would be better off.