Overrated. The property is, of course, beautiful, ...

Overrated. The property is, of course, beautiful, the service, however, leaves something to be desired. In app at check-in, we asked for alternate pillows, which were not in the room when we arrived. Additionally, the soap dispenser next to the bathroom sink was empty. We had evening plans and had to leave the hotel, so we could not get these issues corrected due to the in-room safe being inoperable. Lights in the room were some ancient fluorescent that flicker to life noisily. The king-sized bed was worn out and droopy in the middle.

We used the car service included with the mandatory resort fee. Got to our destination OK, foggy windows in the Lincoln CUV, fine. It was a short drive. Driver gave us the card and told us to call when we were ready for pickup. We called about an hour later, it was probably about 9pm and there was no answer, so we walked back to the hotel.

Next morning, when we requested our car from the Valet, it took an unreasonable amount of time to get our car back. Valet service seems understaffed.

No recognition or perks offered for Marriott Gold status. This should be a category 4.

Starting at 3 stars for average.
+2 stars for beautiful property and rooms
+1 star for low cash rates
-1 stars for service
-2 star for room condition