I was disappointed by this hotel. It started with ...

I was disappointed by this hotel. It started with trying to self park and the entrances being blocked by service trucks. When I told the front door staff they said I had to wait or pay $20 for valet. Front counter personnel were pleasant and efficient. Catering service was excellent. Food was great and servers were very efficient and pleasant. Although the catering was excellent, the on-site restaurant, SHOR was horrible. Got the Salmon. It was well cooked, but about half the size of a deck of cards. Thats fine, but that was accompanied by about 1/4 cup of grains and one asparagus spear cut into small chunks. For $28. I was probably hungrier at the end of the meal than when I started. Mixed drinks were $15/ea, so drink carefully. Hotel backs to the Newport back bay--so a great location to go for a run in the morning. Workout room was nice, but pretty busy. Rooms were fine. I would guess the building was from the 70s and the last remodel was 10+ years ago. It was comfortable, but unremarkable. My stay was book-ended by a very annoying experience trying to exit the parking lot. Even though I paid for parking with my room the key didn't work and the hotel staff didn't answer the phone to assist--despite multiple attempts to call. I realize these are very much first-world problems, but when you pay this much for a hotel, it should get the details right. This is not a place I would choose for a return visit, but if you don't eat at SHOR and valet park, your experience may be much better than mine.