cleanliness is a huge reason for my 1 star rating ...

cleanliness is a huge reason for my 1 star rating as well as the fact that I got over $600 worth of items stolen from my room. It had to have been housekeeping because no one else was in my room except for me. I had random clothing stolen as well as some new wireless apple earbuds stolen. I really feel violated and so unhappy with how the whole situation was handled. Also, wifi is not free as stated.