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Kyle Mihalko
Review of Valvoline

4 years ago

Don't let idiot kids making $9.75/hour (way too mu...

Don't let idiot kids making $9.75/hour (way too much imo) work on your car. Have a 2017 with 11,000 miles needed yearly inspection clearly nothing wrong with it as it's under warranty figured this place would be super quick..... Big mistake, after waiting 45 minutes I finally find out they stripped my wheel stud off! Why they would even need to remove a wheel to check brakes on an 11k mile car is beyond me. Since they don't employ actual mechanics they made me go to another shop to have it repaired, come to find out they don't have the stud and I'll have to wait till Monday..... So now my wife and kids are driving on 4 lug nuts on my brand new vehicle because of these stupid oil jockies that don't have a clue how to use a socket wrench! Don't go to this place ever! Just remember these people know nothing more about vehicles than you do they just happen to be trained how to drain oil in a tub. After all this inconvenience these people had the audacity to still charge me for the inspection!

****Edit*** day 4 now this problem still has not been made right, my wife is still driving on 4 lug nuts! Very angry customer looking to take further action.

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