Tammy White

Review of Consumer Direct Care Network

My mentally challenged sister receives help with o...

My mentally challenged sister receives help with outings in the community. Her provider gets paid directly through Consumer Direct Care Network of Virginia. I received my information packet in Nov 2018. I have had nothing but trouble with this agency since then. Cannot log into account. Constant errors. Somewhere the provider of the software evidently doesn't know how to make this user friendly. Because here it is almost a year later and nothing resolved as it should be. I hope I soon find the answers I need.