Ordered item (allegedly in stock) and paid for gua...

Ordered item (allegedly in stock) and paid for guaranteed overnight delivery. Firstly the website would not accept card payments. On telephoning I was told to pay using Amazon, which I did, and the order was allegedly dispatched. Two days later neither Interlink Express (the delivery company) nor My Tuxedo had any idea where the package was. My Tuxedo had clearly no intention of trying to locate the package or to expedite the delivery, offering only a refund. For some reason although they claimed not to know where the package was they also claimed it definitely would not be delivered on the day I spoke to them. The customer service was appalling - the person I dealt with came across as arrogant. Curiously, on the notice of refund it was listed as "Customer Return" which was a joke as I had never seen the goods. Do not trust their site which is awash with 5 star reviews.