I have been with Crescent for over 3 years now. I...

I have been with Crescent for over 3 years now. I honestly can't understand why some of these reviews are so negative. I use their online portal and have rarely had an issue.

One I can remember was after Sandy hit the east coast and the system was down for about 2 days. That is understandable considering how bad Sandy was.

I looked at my email records and I found the longest time I have had to wait once I contacted customer service. It was 4 hours and 21 minutes. I received an answer and my problem was fixed so quickly.

It has been a pleasure working with Crescent and I will continue for a long time to come.