Nicole Zamary Review of Crowne Plaza New Orleans
Upon checking in we had to wait for what seemed fo...
Upon checking in we had to wait for what seemed forever for a room. They were so behind on cleaning that we ended up taking a room with two queen beds versus a king just to get settled. When we got to the room we thought all was ok. It seemed clean enough. Then we discovered that the toilet leaked. It left puddles on the floor we had to keep soaking up. The sink would back up when brushing our teeth. It wasn't too bad the first night so we shrugged it off. The next night when we came back to the room at almost 5 and they were still on our floor cleaning and hadn't made it to our room yet we were concerned. However, a couple hours later it had finally been cleaned. So we went out for the evening to enjoy ourselves. When we got back about 10 pm the sink was backed up. We hadn't even been there to cause this. It was disgusting. My husband went to the front desk to see if someone could look at it. We couldn't brush teeth or wash faces like that. It smelled bad! As I am writing this review we have been waiting and waiting and no one has come up to look at it. They wanted to wait until we checked out tomorrow, but he told them no. Hopefully they make it up here soon. It's disgusting and obviously needs to be corrected so we can go to sleep at a decent time before traveling home tomorrow. I am less than satisfied with our stay here. For the price of the room we expected a lot more. Especially with the added &47/day valet parking! What a waste. Go elsewhere!
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