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Annette Greenwell

3 years ago

Terrible experience last night. We normally avoid ...

Terrible experience last night. We normally avoid the booths along the wall because one of the usual servers is very slow and never refills drinks or checks back with you. But last night was Trivia night and all the tables at the other end were full. So we ended up in the corner booth by the rest rooms. Our server was Theresa (not the one we normally try to avoid)
Unfortunately, she was slower and absent more than the other server. She took our drinks and appetizer order, delivered those...
And disappeared for more than 30 minutes
When we realized she had not even taken our order, we flagged her down from another table and asked for our check, as we did not have enough time left to wait for her to take our order and deliver it. It took 15 minutes to get the check. When I asked for it. She was very curt
In her response. The only food we had ( pretzel ) was hot and good, but we wanted mustard in addition to the beer cheese, but she never asked and once again disappeared. The food here is just average, so service should be exemplary. But it's not.

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