Heather Bowling

Review of Carluccio's

Don't bring children here. We arrived and were bro...

Don't bring children here. We arrived and were brought to the back of the restaurant which is fine but we were then ignored for 15 minutes before we had to walk over and grab a waiter who passed us to a manager bc we had a food allergy. The manager knew nothing about allergies and suggested butter for our child's dairy allergy. The food took forever to arrive and they forgot part of our order and we had to ask three people to get it. The table next to us with a small child was treated the same way but the 10+ tables around us with adults that sat down after us got their food first and left before we even got our dish they forgot about. They also didn't refill our water once during service and only brought drinks after the food. In short, skip the aggravation. The food is good but not worth the poor service if you have small children.