Kay Fal

Review of TexasRenters.com

texas renters is the absolute worst!!! they are th...

texas renters is the absolute worst!!! they are the worst rental company. i lived in this house for 2yrs, in that 2yrs, the hvac system went packed up, the furnace went out, the water heater broke and flooded the 3rd room and it took texasrenters 4 days to come out after the carpet swelled and smelled. they wanted to charge me for them coming out. the refriderator went out 3 times and they charged me for that too!!! i have videos of that property when i moved out. they still went ahead and charged me the exact amount of my deposit so they are keeping my deposit. but i will pursue this issue with them. i have read so many reports about them on different websites, how they scammed people and conned people. even if they dont end up giving my deposit back, i will make sure to let everyone know how horrible they are. It was noted that they keep tenants deposit if the tenant complains about them, so they throw a fit about it and "PUNISH" such tenant by keeping their deposit. The turn around and customer service is mediocre. They locked me out of the tenant portal which showed all the service requests, the payments trend. I was paying my rent 2 months a lot of the time. I AM GOING TO MAKE SURE EVERYONE KNOWS ABOUT THIS COMPANY.

UPDATE: I HAD A REP CALL ME FROM THIS COMPANY THIS MORNING TELLING ME BECAUSE I LEFT THEM A BAD REVIEW, I COULD POSSIBLY BE FINED $3000 BECAUSE OF A DISCLOSURE I SIGNED WHEN I RENTED. THE WORD SHE USED IS SLANDER, I TOLD HER ITS NOT SLANDER WHEN ITS THE TRUTH.THE HOUSE. SEE WHAT THEY DO, THEY TRY TO BULLY ME TO SILENCE......THEY ALREADY KNOW THE WILL BE POCKETING PEOPLE'S DEPOSIT AND THEY FIGURE TENANTS WILL KEEP QUIET WHEN THEY THREATHEN THEM WITH A $3000 FINE.