Jane Rogers

Review of Michigan City Chrysler Dodge J...

I live in south bend and I saw a post for a car it...

I live in south bend and I saw a post for a car it turned out to be in Michigan city I said I have no way of getting there its 45 minutes a way and I have my arm in a shoulder immobilizer. The sales man said no problem I can come get you. Buying a car is a stressful experience as is. After like 4 hours we settle on a specific price and then they try to add the powertrain warranty I said look if we can agree to a price that's not much more sure peace of mind. 2 days later I get a call saying I have to come back 1hr and 30 minutes total to resign I get upset. And I feel belittled by Danny when he tells me I can't give up when the going gets tough. He doesn't know anything about me. First time buying a car through credit and it was awful. Steve tries to offer me a free oil change but again its 1hr 30 minutes away.... I'll change my oil in town in the end I have no warranty like i originally planned and my experience started out good but went down hill super fast. I have no problems so far with my car it's the customer service I spent a large portion of my money there Stephen was way nicer then Danny and though He tried to reach out after the conversations with Danny I just felt like I just needed to handle it in person so Danny because he never met with me prior and can see my shoulder mobilizer and how much of an inconvenience it was. Steve said they can try and be there for whatever other paperwork and try to meet me in my town if anything comes up. I think if Steve would have been the first to contact me my experience would have been different since I had met with him n he had seen my broke shoulder.