Worst experience ever! We used to make a trip up e...

Worst experience ever! We used to make a trip up every summer to the Hayes Mansion and loved it! Now we are reluctant to ever return. We arrived a kind reception where we were informed they were under renovation. (Would have liked to receive a call ahead warning us). Bar closed, pool closed, jacuzzi closed, restaurant closed and that is just the beginning. The receptionist was kind enough to place us in a room away from the construction (same building but in the other side). We went to our room #174 and began to unpack. Went to the sink to grab a glass of water. Took a drink and set the glass on the counter. After a few seconds, a bunch of green and yellow chunks were floating to the top. YUCK!!! (See picture in review). I then ran the faucet for a bit to clear the lines. Got a new glass and filled it with water again. After the milky water settled, all of that nasty gunk was staring right back at me. We called the front desk and alerted them of the issue. They then recommended me to not drink the water... great timing. They said to go down the hall and just refill a container to use in the room...what?!?! For any hotel that would be unacceptable let alone a $170 room after a %20 discount for being off peak. We argued on the phone about this and then the receptionist said you can just go buy water bottles from the vending machine. Are you serious? We asked to speak to the manager and she said there isn't one. Trying to get her to see this situation from a guests point of view, we asked her how we are going to shower, brush our teeth or even wash our hands. She kept suggesting we buy water bottles from the vending machine. We weren't going anywhere with this staff member so we asked if there was anyone that can help us. Stephanie a lead? began helping us and finally offered to move us to another room. She checked out the room before we made the switch across the hall to room #171. We received a 20% for the trouble and she went on her way. After all of that hubbub I was still thirsty. I went to go find this filtered water Stefanie told me about. Searching the first floor (second was under construction) I couldn't find it anywhere. A kind security guard crossed my path so I asked if he knew the location of this elusive water station. He said it was on the 2nd floor and would take me there since it was closed off to guests. Making it to the top of the stairs he stopped in his tracks and pointed to the wall that was now empty. It was removed lol. To wrap this story up, the TV wasn't connecting to the cable so we called the front desk and Stephanie answered! I didn't bother with the water since we all know how that would end... she gave us a 50% discount and called it a day. I am a reasonable person and hope y'all who made it to the end of this lengthy review can find the sarcasm interlaced within this.