Stuart Thompson

Review of Capital Ford

I bought a 2013 Chevrolet 2500 from these people f...

I bought a 2013 Chevrolet 2500 from these people for a great price and with great service until it came time to pay, I lived in another state and they insisted that I would go home with the truck. then wait for the check at my home, and drive all the way back to them to give them said check. I wanted to mail the check to them, however that wasn t even the real issue. When I returned to the dealership for the second time I arrived with my check in hand and we finalized the transaction. The manager was kind enough to offer me some fuel for my journey to witch I accepted, a worker took my truck to the gas station and when he returned my drivers seat would no longer adjust and my heated and cooled seats would not work as well . I told them about this and they denied responsibility but had service come out to look at it and see what happened, they could not figure it out and after capital ford not accepting responsibility I chose to leave and head home. When I got home and called to see if they would take care of their own fault they denied my calls so I took it to my own local mechanic who found it was $1,400 in damage, caused by someone
(the worker)adjusting the seat all the way back and crushing the connections! what a great trade off, 4 Hours of my time and $1,400 in damage for $20 dollars of fuel. Thank you capital ford