It may not be your whole company but the only pers...

It may not be your whole company but the only person I dealt with left a bit to be desired. I felt as if the sales people were drawing straws to see who was going to have to help my wife and I. When someone finally did help us he acted as though we were wasting his time. We wanted to purchase a new Jetta. We found one in a color we liked but it didn't have the options we wanted. We test drove a black one with all the options we wanted and really liked it but we did not want black. We asked if we could get it in a different color and he told us what we saw was what you had, but he could get us a deal on the black one. I replied that it would have to be a pretty good deal. He invited us in and had us wait at his desk for almost half an hour before coming back and telling us we would have to pay sticker. I don't mind paying sticker but don't have us wait around for a car we told you we didn't want it you aren't going to move on it at all. So the next day we bought a new car at another dealership, in our color and even more options than the Jetta and couldn't be happier with it. It was a bit more expensive but we were treated like a valued customer instead of a burden.