Jan Crawford

Review of Kinex Medical

I had my right knee replaced 5/8/17 and my left kn...

I had my right knee replaced 5/8/17 and my left knee replaced 6/19/17. In both surgeries, Kinex Medical Company provided a Thermocomp and a CPM to use at home to provide rehab while I was healing. The equipment worked wonderful. The cold therapy unit was amazing and kept my swelling to a minimal. The customer service was outstanding. Not only did I receive a call to let me know that the Doctor had requested the order with the choice of if I wanted to receive the equipment. Later, I received a call after my surgery to see how I was doing and last but not least, the equipment was picked up from my home at the end of the rental period each time in a timely manner. The Reps that I dealt with were very friendly as well as professional. My insurance was billed in both situations and my out of pocket was as described. Thank you Kinex Medical for making my recovery easier!