Someone hit my car and they blame me for it !!! Sa...

Someone hit my car and they blame me for it !!! Saying i had no proof i sent they all the evidence they needed and was told to pay my deductable like really. The information i sent to the other insurance handled my claim perfectly. You would think the Insurance company you pay every month would work for you ! They are so rude i believe they didnt care about my claim at all. It so sad ! Worst company i dont even wanna give them 1 star just pathetic !!!