Kanthi Ganapathi

Review of Advantage One Tax Consulting

I am filing tax returns with AO tax from past 4 ye...

I am filing tax returns with AO tax from past 4 years. They take existing customers as granted. I had to move back to India on mid 2019. However I did not want to change the tax firm, hence filed with AO Tax. Indeed I approached them again and again to file my return, they ignored my messages. Later on Indeed I told them that my current address is in India, they filed with my old US address. I mentioned clearly that I want to receive the refund directly to my bank account, they filed in a way to arrive cheque at my old US address.

I tried to enquire later, where is my refund? They never bothered to respond to me. They redirected me to IRS website and ignored all my emails. When we have option to file and enquire through IRS, why do we need to pay extra for tax filing with such tax firms?? they are very ignorant if you try to followup. Be careful.